Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online casino gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
Online casino gaming in New Zealand is strictly limited to individuals aged 18 years and older. If you are under 18, you must not access or participate in any online casino activities.
All legitimate operators verify player age during account registration. Never provide false information to circumvent age restrictions.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be affecting your life:
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or guilty about your gambling
- Increasing bet sizes to achieve the same level of excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape stress, depression, or anxiety
Self-Help Tools & Safer Gaming Features
Reputable online casinos provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set period
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Time-Out: Take a temporary break from your account (hours to weeks)
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period
Use these tools proactively to maintain healthy gambling habits.
Support Organizations & Resources
If you're struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation — Free, confidential support for New Zealand
- Phone: 0800 664 262 (free helpline)
- Website: www.pgf.nz
- Gamblers Anonymous NZ — Support meetings and peer assistance
- Website: www.gamblersanonymous.org.nz
International Resources
- UK: GamCare.org.uk — Free support and counselling
- UK: GamStop.co.uk — National self-exclusion scheme
- Australia: Gambling Help Online — Confidential counselling and support
- Canada: Responsible Gambling Council
- USA: National Council on Problem Gambling — 1-800-GAMBLER (1-800-426-2537)
If You Need Help
Problem gambling is treatable. If you or someone you know is struggling:
- Contact the Problem Gambling Foundation on 0800 664 262
- Speak with a trusted friend, family member, or healthcare professional
- Visit your GP or mental health service for professional support
- Reach out to one of the organizations listed above
Recovery is possible. Seeking help is a sign of strength, not weakness.